Delivery & Returns Information

At zumyn, you can order your mosaic in a variety of sizes and formats. Some of these can be delivered globally, whilst others are only available within selected regions. For full details, please visit the prices page

General delivery information

When ordering, please specify a delivery address where someone can sign for your order when delivering via courier/special delivery, as well as a contact phone number in case the courier has any difficulty finding the delivery address.

If you require a product by a specific date, please let us know as soon as possible after ordering and we will do our best to accommodate your request.

You will receive an email notification as soon as your order is dispatched.

Packaging

Paper prints and rolled canvas products are carefully wrapped and packaged in sturdy cardboard postal tubes.

Stretched canvasses are delivered covered with multiple levels of protective wrapping and packaged in a sturdy cardboard box.

Returns/refunds

As all prints are personalised products, we can not accept returns and can only offer refunds where items are faulty or damaged upon receipt. If so, please contact us and we will arrange for replacement items to be shipped out immediately.